How To Raise A Support Ticket
Customer can submit tickets for any assistance related to product issues or other support needs for their purchased products from Acceleron Labs.
- Create a Profile – Share your email ID with our team for profile registration.
- Set Up Login – Once you receive the registration email, set your login credentials.
- Access the Portal – Visit support.acceleronlabs.com and log in.
- Submit a Ticket – Fill in the required details and submit your ticket.
- Get Assistance – Our support team will contact you shortly.
Support Portal Registration
To obtain access to the Acceleron Labs Support Portal,
please contact our support team and share your email
address for registration.
Phone
+91-8951883284
Portal Access
Access the Acceleron Labs Support Portal to create,
track, and manage support tickets.
Portal URL
support.acceleronlabs.com
Information Required When Raising a Ticket
Please keep the following information ready when creating a support ticket to help us resolve your issue faster.
| Field | Description |
|---|---|
| Subject | Briefly summarize the issue. |
| Description | Provide details about the issue. |
| Product | Specify the purchased product related to the issue. |
| Classification | Hardware or Software. |
| Software Version | Mention the software version (if applicable). |
| Serial Number | Enter the product serial number for identification and tracking. |
| Type | Support, Assistance, or Clarification. |
